Friday was, by far, the worst day I’ve had at work YET. I’ve screwed up before, and was patiently encouraged to get it right. But THIS. WAS. AWFUL.
Ok, well it all started the moment I opened my eyes that morning and looked, foggy-eyed, over at my alarm clock, which had not yet gone off. It said 7am. HOLY SHIT! I had overslept 45 minutes! Riley had crawled into bed with me and shut off my alarm before it woke me up (I set it for 6am so I get to slowly wake up by repeatedly hitting the snooze until 6:15). I only had 20 minutes to walk out the door, and none of the kids were even up yet, except Riley, who was shocked out of his sleep by my catapulting off the bed.
I managed to get out the door pretty much on time (it pays to be low-maintenance), but on the way to drop the kids at daycare, my engine started hesitating. I looked down at the gas gauge that was just a little below the “E”. I hadn’t even paid attention! I slowed down to 25 mph, and shifted into neutral as much as I could. Dropped the kids off at daycare and BARELY got to the closest gas station by coasting into the parking lot. I had not alloted time to get gas that morning, so I only put $5 in and zoomed off to work. I clocked in with one minute to spare – WHEW!! Little did I know that the horror was not over yet.
Everything was going ok until noon. I was just about to clock out for lunch when my Lead asked me to step into the supervisors office with her. They asked me to close the door. Oh no. This cannot be good. Turns out, it wasn’t.
Apparently, I had royally, completely, and in ALL ways screwed up a claims stack so much, they couldn’t even make heads or tails of it. You must understand that my department head is NOT the most patient and understanding person. She’s actually kinda mean. What I’ve discovered is that she’s actually got that reputation throughout the company. The way she was talking to me, it took everything I had not to cry, and even then, I teared up. It was AWFUL. She’s like, “This CAN’T HAPPEN AGAIN.” What I realized at some point during this reprimand, is that it really wasn’t my fault. My lead had trained me to do things a certain way, but she DIDN’T tell me about the major exception the rule, and that batch of claims was FULL of them. I couldn’t exactly say, “It’s HER fault.” though, with her standing right there. She’d probably just deny it anyway. So I just said that I didn’t know it was supposed to be done that way, which was not well received.
THEN, she got onto me for having too many loose staples on my desk! GIVE ME A FREAKING BREAK!! We have to pull all of the staples out of the claims (and there are hundreds and hundreds of them we go through every day), so that they can go through the commercial scanner. Well, I just wait until they’re all done before sweeping them off my desk. This is, apparently, not cool with her at all. What-the freak-ever!
After I was finally released to go to lunch, I went outside and tried to find an isolated spot to cry. It was really that bad. I had managed to pull myself together when 2 of my coworkers came up to me (smoke break). They were SO GREAT!! They both told me that she’d made THEM cry before, and not to take it too personally. They’d screwed up royally too. But, I’m like, “Yeah, but in your probationary period??” Chelsea said, “I did”. She’d cried too. They both reassured me that Loeta had never fired anyone (during they’re 3-5 years there) during the first 90 days. This other woman had been listening to what happened to me, and she looked at me and said, “Oh yeah she has.” SHUT THE F*** UP! I wanted to scream. How mean was THAT??!!
The rest of the day went off pretty much without a hitch, thank God. But that morning was enough to put a dark gray cloud over the entire day.
Now the pressure’s really on for Monday. I’ve been reduced to having my work immediately checked by my lead before turning it in. How humiliating!! I feel like the stupidest, most incompetent person in the world!
*sigh*
